Apple confirms the ‘crackling noise problem’ in iPhone 8; issue occurs during calls or Facetime

Apple has confirmed that its newly released iPhone 8 does indeed have a problem of a crackling noise which comes through its earpiece speaker during calls.Complaints regarding the same were mentioned in Apple’s support forum. The complaints header, “iPhone 8: crackling static noise during calls,” describes the problem thus: “It’s intermittent — on some calls you can perfectly notice it on others no problem. I have already tried resetting the phone with no success on solving the problem. I’m dealing with the issue since Friday. Very disappointed!”

The issue is even being discussed by some users on Reddit, who have also complained about the problem while making calls. Some Reddit users have complained that the problem is not persistent. The problem occurs when one is making calls or during Facetime. The problem does not crop up when the phone is attached to an earpiece with mic or when the phone is in the loudspeaker mode.

According to a report on Business Insider, Apple has acknowledged the issue. It said, “We are aware of the issue which is affecting customers in a small number of cases. Our team is at work on a fix, which will be included in an upcoming software release.”

Source: http://www.firstpost.com/tech/news-analysis/apple-confirms-the-crackling-noise-problem-in-iphone-8-issue-occurs-during-calls-or-facetime-4086193.html