Cut off from WhatsApp for an hour, it felt like ages for netizens

Afootball coach who usually communicates with her students regarding class hours through WhatsApp groups faced inconvenience during that phase of the day . “Groups are always considered a convenient medium of messaging than individual texts. I usually contact parents through WhatsApp groups. The suspended service was quite troublesome for me,” said Runa Kedia.
Parents encountered trouble contacting their children who stay overseas as WhatsApp calls couldn’t be made.
Park Circus resident Nihar Banerjee, 76, was trying to call her grandson when the service crashed. She panicked as she tried to figure out what had gone wrong. “My grandson is studying MBA in the US.It has become a routine for me to call him every morning.When the call did not get connected, I started worrying about him,” she said.
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Some even complained about the trouble they faced while trying to transfer important documents through WhatsApp. Financial consultant Somnath Sen, a resident of Jadavpur, was trying to call his doctor during the outage.While his doctor was unable to take the call, he thought of sending some reports to him through WhatsApp. “Initially , I thought there were some snags with my mobile service provider. Later on I found out that it was a problem with the messenger. Thankfully , it did not take long to be fixed,” he said.
For youngsters who are hooked on WhatsApp, it was troublesome as they kept on checking for new messages in vain. Atif Hassan, a student at IIT-Kharagpur, was perturbed as he couldn’t connect to his friends. “We are habituated with WhatsApp and there was afrustration initially . But later on, most of my friends started getting connected via other messaging platforms like Facebook Messenger, IMO and Instagram,” he said.

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Source: https://timesofindia.indiatimes.com/city/kolkata/cut-off-from-whatsapp-for-an-hour-it-felt-like-ages-for-netizens/articleshow/61501697.cms

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